Top FAQs for SME Computer Based Training

Thinking of developing Computer Based Training (CBT) for onboarding and upskilling your new and existing team members?  The following are the top frequently asked questions we are asked by new and existing clients:

How long does it take to develop a course?

CBT Script items - laptop; notepad, phone
Computer Based Training Planning

The answer depends on the level of design and the complexity of the content involved.  As a guideline/benchmark, a professionally produced 30–60 minute course containing video, graphics, interactivity and assessments can typically require 3-5 calendar weeks from kick-off to launch.  Aspects to consider include how much source material already exists in different formats (e.g. PDFs, manuals) and the review cycles required from subject-matter experts.

How much does eLearning content development cost?

The costs of creating an online training course for an SME depends on the level of interactivity required.  These costs scale when moving from a simple “page-turner” style course to more interactive scenario-based modules with custom video and graphics.

The important point is that one hour of learner content does not equal one hour of development. The real cost lies in transforming subject-matter expertise into an effective learning experience. For SMEs considering online training, understanding these cost drivers is essential for setting realistic budgets, timelines and expectations.

Can you turn our existing materials (PDFs, manuals, PowerPoints) into eLearning?

This is an important query. There are benefits for the businesses that have the ability to use existing documents, presentations, manual and videos and convert these into structured, interactive digital courses.

There are lower development costs when the content can be curated and restructured from existing material, rather than starting from a blank page.  It may also shorten the analysis, scripting and content development stages.

Accuracy and organisational relevance is another benefit, as the existing materials reflect the established processes and policies.  Using these as source content improves consistency.

Can the content be updated in the future, or do we have to start from scratch?

A well-built course will consider modular maintenance at the planning stage of the initial design. It is important to break the content into specific topics and/or learning objectives rather than creating one large piece of content.  This allows the various elements (text, graphics, video segments) to be updated more easily when processes, products or compliance rules change.

How do we track whether employees actually completed and understood the training?

You may find yourself wondering if everyone on the team has completed the training or if the learning objective were achieved.

Learning Management Systems (LMS) platforms are built to address this situation.  They provide completion rates, quiz/assessment scores, and time-on-task data, so you can review compliance and identify any potential knowledge gaps.

If you have any specific queries in relation to your own Computer Based Training (CBT) project, please get in touch.  Contact Us