Less Repetition, More Learning!
There are “hidden” costs associated with inefficient training and these include repeated onboarding sessions and inconsistent messaging.
When new hires join the organisation, or staff move position internally it is likely that they will receive on-the-floor or classroom training. The process of using these methods for skill development can prove costly. For example:
- Inefficiency and repetition e.g. trainers re-delivering the same content one-on-one or in groups repeatedly
- Inconsistent messaging: different trainers with different interpretations presenting different quality
- Unstructured ongoing development: upskilling may be left to chance, there are no clear pathways after initial training and there is the potential loss of critical organisational knowledge when experienced team members leave
Computer based training (CBT) using a learning management system (LMS) provides a number of strategic benefits for an organisation:
Time efficiency and cost saving
Incorporating online material as part of the organisation training programmes, reduces the need for supervisors/trainers to take time out to repeat messaging for new hires. Using CBT, incoming staff members can build a solid foundation of theoretical knowledge which shortens the time spent during “on the floor” training.
Using standardised information via CBT ensures every new hire has access to the same high-quality content and messaging.
Flexibility and Accessibility
Accessing content online allows it to be reviewed when convenient and suitable for work schedules.
Availability for viewing on mobile devices ensures it can be viewed outside of the office environment, if required.
By employing a microlearning approach, important information can be broken down into bite-sized modules (e.g. 3 -10 mins). These highly focused segments are designed to achieve a single learning objective and boost knowledge retention.
Longer CBT modules may be required for deeper or more complex subjects or roles that require more study or analysis. For example, in the aviation industry, trainees are required to cover a lot of theoretical knowledge before starting the practical hands-on steps.
Regardless of the duration of the online learning modules, CBT can provide an engaging learning experience, with quizzes and branching scenarios.
Progress Tracking and Career Development
The use LMS training offers organisations a centralised location for storing content and compliance tracking.
The following are a few key methods that may be used to monitor learner progress:
- Course completion rates
- Validation of learning objectives using quizzes
- Time spent on specific modules
- Automated reminders
Career progression and retention is supported by moving from ad hoc training to the structured ongoing learning development of existing team members
Audio visual assets can also be used to assist with capture and sharing of critical organisation knowledge. Developing an online library of important knowledge reduces the impact on the business processes, when experienced staff members leave or retire.
Key Takeaways
Incorporating CBT using an LMS into the upskilling and new hire knowledge sharing process, helps to reduce unnecessary duplication of tasks by supervisors. It facilitates staff members who may wish to review certain modules, for refresher training.
It works well for blended learning environments, where in-person instruction is combined with online modules.
Complex jobs requiring a lot of theoretical knowledge before practical training, such as in aviation, using CBT in conjunction with the LMS allows for guided learning and tracking of progress.
If you are ready to ascertain how computer based training and LMS could streamline the upskilling of your staff, contact us to find out more.
